I am a Bachelors educated Registered Nurse with sixteen years of experience in a variety of settings. I have been involved in treating patients across the lifespan. I am currently a member of a newly formed Behavioral Emergency Response Team (BERT) for University Hospitals in Cleveland OH. This is a 24/7 nurse led de-escalation and crisis management team. Before this role I was most recently the Professional Development Specialist for Behavioral Health at Metrohealth System in Cleveland Ohio. In this role I provided ongoing support and education for our growing behavioral health service. I have been a certified instructor for welle (NAPPI) behavioral management systems. I have served as the lead RN for NYU Langone's Behavioral Emergency Response Team and helped to develop the service which launched in February of 2017. I worked closely with the consult liaison psychiatry team at NYU and assisted with telepsych consults and care planning. I also provide additional staff support by utilizing coaching, psychological first aid and providing mental health resources. During the peak of COVID our team was instrumental in assisting with telepsych throughout the hospital as the majority of our physicians moved to remote. We also increased our role in staff support/employee assistance by providing increased psychological first aid throughout the hospital.